I just love the way that when going to an appointment you are required to be on time or else they insist on rescheduling. However, you may have to sit there for 5 minutes to an hour before you are seen! Or how companies schedule a home visit, such as to install cable between 8 AM and 5 PM and you are supposed to be home during that time frame in case they pop in, and then they don’t even show up only to call you and let you know they won’t get to you until tomorrow, so yet another day is wasted.

How do we get it through the heads of these people that we have a life too? And that our schedule is just as important as theirs?

Our time is a valued commodity. Can we charge them for the time we’ve lost waiting for them? Or get discounts on services they still need to render? I think this would be an ideal option for us to have! What is your opinion?